গোপনীয়তা নীতি

PRIVACY POLICY

1. Introduction

1.1. Personal data (hereinafter referred to as "Data" or "Information") means any information about the User which allows to identify the User, directly or indirectly, such as name, User ID for the Platform (user ID), location information, online identifiers (indicators of the User's activities on the Platform), or other information about the User.

1.2. Our company pays great attention to the protection and confidentiality of Users' information. In order to provide certain services on the Platform, some information may be required from the User in the limited scope specified in this Policy. Any information about the User that the Administrator receives is used solely for the purpose of providing the services offered by the Platform and improving their quality, as well as to make the services and content of the Platform easier and more convenient to use.

2. What data do we collect about you?

2.1. We process (may process) the following personal data* of the User:

  • name, surname;
  • email address;
  • date of birth;
  • gender;
  • photo (avatar);
  • payment details, details of payment methods;
  • login and password information for access to certain functions of the website;
  • information on the subscription to the information materials or materials of the support service of the website;
  • contact telephone numbers.

*Please note: the list above is indicative. We reserve the right to request other information in order to provide you with a quality and complete Platform.

2.2. The information which is required to be provided is marked by special labels, the rest of the information is at the discretion of Users.

2.3. We also collect data, including through the use of cookies (the Cookie Policy is available on the website as a separate document).

2.4. While using the Platform with the software installed on the User's device, the following information is automatically transmitted to the Administrator:

  • IP address;
  • Information about the country and (or) city where the device is located;
  • Information about the User's Internet browser (or other software, through which the Internet resource is accessed);
  • time of access to the web resource's pages;
  • address of the requested page of the Internet resource;
  • information about the User's device used to access the Internet resource (model, operating system, screen resolution, browser used, communication provider);
  • User's social network identifier;
  • the User's link provided when authenticating through the social network.

*CAUTIONS

This Policy applies only to the Platform. The Administrator does not control and is not responsible for the websites and software of third parties to which the User can go through the links available on the Platform. Other third-party websites may collect or request other information from the User, as well as perform other actions for which the Administrator is not responsible.

3. Why are we collecting this data?

3.1. The Administrator uses the information solely for the purpose of providing the services offered by the Platform and improving their quality, as well as to make the services and content of the Platform easier and more convenient to use, including

  • identifying the User within the framework of the contract for the provision of paid services by the Platform;
  • providing the User with personalized and recommendatory services of the Platform;
  • personalization of presentation of advertising materials to the User of the Platform;
  • for the processing of requests from Users by the Platform Administrator or support service;
  • for analysis and research to improve the Platform, as well as products and services of the Platform;
  • for distribution of news and advertising information about products, services, special offers of the Platform;
  • to send service messages (for example, for password recovery of access to the User's account);
  • for prevention and detection of fraud and illegal use of the Platform, services of the Platform;
  • for statistical and other studies based on impersonal data.

4. Who is the information provided to? When information is being disclosed?

4.1. In order to provide the User with proper and high-quality services, to maintain and operate the various features of the Platform, to provide marketing and promotional services, or to carry out transactions by bank card or other payment methods within the Platform, we enter into agreements with independent contractors, and we cooperate with other service providers, companies and organisations. This engagement of contractors and service providers may include the transfer of User data to third parties (who are the holders of the personal data).

4.2. Among other things, we engage partner companies to provide access to the Platform, to provide technical support to Users and to make decisions about improving the service for Users.

4.3. Other third parties may also be engaged by the Administrator, for example, to provide marketing and promotional services or to carry out transactions by bank cards or other payment methods within the Platform. The list of these third parties is provided by the Administrator upon the written request of the User.

4.4. Personal data may also be disclosed in such cases:

  • Disclosure by order of a competent court or supervisory authority, in cases provided by law.
  • Where the User consents to such disclosure.
  • In the case of a reorganisation, restructuring, merger, sale or other transfer of assets, personal data may become part of the information transferred. The receiving party, in the case of such a transfer, undertakes to ensure a level of protection of personal data no less than that provided for in this Privacy Policy.

4.5. Please note that during the use of the Platform, the User may divulge information about themselves and/or their use of the Platform by using the "share in" plugins for certain social platforms.

4.6. The data specified by the User in their profile, such as name, photo and any social activity (e.g. commenting) within the Platform will be freely accessible. This means that they can also be viewed by other Users within or outside the Platform (e.g. users, visitors to the Platform or users of third-party search engines).

5. How do we protect your information?

5.1. Administrator ensures that necessary and sufficient organisational and technical measures are taken to protect Users' information from unauthorised or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties with it, for example:

  • we only give access to data to a limited number of people and only if necessary;
  • we use a secure protocol to ensure that using the Platform via the Internet is secure;
  • we train our staff to process data securely. In particular, we require our employees and contractors to use strong passwords and include multi-factor authentication;
  • we enter into non-disclosure and data processing agreements with our employees and subcontractors;
  • to protect against unauthorised access to data, we have implemented a firewall, user password hashing and so on;
  • we also back up data regularly so that we can restore it when needed.

6. How long do we keep your information?

6.1. We will retain and process your data for no longer than is necessary to achieve the purposes for which it was collected. Retention periods are determined on a case-by-case basis and depend on such things as the nature of the data, why it is being collected and processed, and the relevant legal or operational retention needs. Please note that we may also retain and use your information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

6.2. Once the retention period for processing your data has expired, we may aggregate or delete data to the point where the User can no longer be identified and processed in statistical form only. Once safeguards against the risks of re-identification have been taken, the data is no longer considered personal, as it does not allow the identification of the User.

7. What are your rights in relation to Personal Data?

7.1. The User has the following rights in relation to his personal data:

  • to demand from the controller access, rectification, deletion or restriction of processing of data relating to him or her; the right to delete the profile together with all personal data;
  • to object to the processing if such processing is based on a legitimate interest of the controller, including to object to processing for marketing purposes, as well as profiling related to direct marketing;
  • to withdraw consent at any time without affecting the lawfulness of the processing on the basis of consent prior to its withdrawal;
  • to file a complaint with the competent supervisory authority.

7.2. The User may at any time change (update, supplement) the information they have provided, or any part of it, by using the information editing function on the Platform in the User's personal account.

7.3. If the User requests the deletion of Personal Data, the Administrator ensures the deletion of the account and the personal data associated with such an account. The Administrator reserves the right to keep the payment data, which provides protection against fraud when interacting with the Platform.

7.4. The deletion of personal data may also be restricted in accordance with applicable law. In particular, such restrictions may include the duty of the Administrator to retain the information deleted by the User for the period established by applicable law, and to transmit such information to the public authority in accordance with the procedure established by law. In addition, the Administrator has the right to limit the right to deletion in order to protect its own interests against any legal claims within the limitation period. If the right to delete data is restricted, the User may request that the Administrator restrict data processing to storage only.

7.5. The exercise of other rights may similarly be restricted as required by applicable legislation of the United Kingdom.

8. How do we treat juvenile information?

8.1. We take the protection of children's information seriously and are committed to protecting the confidentiality of said information.

8.2. Our Platform can only be used by children under the supervision of a parent or other legal guardian. The User must be at least 18 years old to use the Platform by themselves.

8.3. The User must be adult enough to decide whether or not to provide their data to the Administrator. If the User is under 18 years of age, consent to the processing of their data must be given or approved by their parent, guardian or other legal representative.

9. Final provisions

9.1. The User acknowledges and agrees that by registering to the Platform, creating an account and then using the Platform, any of its services and functionality, the User unconditionally agrees to all the clauses of this Policy and unconditionally accepts its terms.

9.2. The User's continued use of the Platform after any modifications of this Policy shall mean its consent to such modifications and/or amendments.

9.3. The User undertakes to familiarise itself regularly with the contents of this Policy in order to inform itself timely of the amendments.

9.4. Administrator reserves the right to change and/or amend this Policy at its sole discretion at any time without prior and/or further notification to User. The new version of the Policy shall be effective from the moment it is placed on the Platform, unless otherwise stipulated in the new version of the Policy.